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2.0 Imdb
Overall: Overwhelmingly disappointed. We wanted a simple solution, and to be fair, this is not a simple system. It is incredibly complex, and overbuilt for what we needed. It may be great for someone else.The sign up and mandatory training was too much for me. I think it was 2 hours of training before I could use my account, then another 2 sessions of 90 minutes each, which I did not have the time for. I just wanted a simple solution to my problem, and instead was given a tutorial on an overbuilt product. And I will say, without the 2+ hours of training I completed, I would not have been able to figure out the software.My interactions with the company itself were even more disappointing. We asked for a month-to-month package for just credential tracking. However, against our will, the contract stated it was an annual contract, but the sales person said not to worry about that and just cancel it in 30 days; also there was an add-on costfor an additional 10 hrs training that we did not want nor use. On day 31 or 32, because I run a company, I asked to be released from my annual contract and go back to month-to-month. I was told that I had passed the 30 day mark, and now had to complete the entire contract, even though I wanted a month-to-month to begin with and they sent over the contract with the wrong details, and we never used the additional training, but were made to pay for it. It was incredibly unethical and unprofessional the way it was handled.